WE'RE HIRING

About Us

We are a boutique law firm headquartered in San Francisco catering to the spectrum of legal events that confront rising entrepreneurs. We provide top-tier personalized and strategic legal solutions that enable entrepreneurs to thrive but sometimes to just survive. Our services range from corporate formation to corporate governance; from corporate finance with emphasis on capital raising to complex litigation in state and federal courts. As our firm continues to grow, we are seeking a Director of Operations to oversee and to optimize our business operations, ensuring efficiency, profitability and a seamless client experience.

Testimonials

He necessary regelialia. It is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about the texts

Alina Goldsmith
Business Woman

He necessary regelialia. It is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about the texts

Anil Khanna
Business man

He necessary regelialia. It is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about the texts

Alina Goldsmith
Business Woman

Director of Operations

Position Overview: The Director of Operations will play a critical leadership role in overseeing the firm’s day-to-day business functions, assisting with financial management, developing client service processes, and assisting each of our teams’ efforts to coordinate vendors, support independent contractors and calmly shift internal firm personnel when all-hands-on-deck projects occur. This position requires a strategic thinker with strong operational expertise, excellent organizational skills and a passion for supporting small businesses.

The ideal candidate will work closely with the law firm’s owner to develop and to implement work product production best practices, to drive process improvements that contribute to the firm’s long-term success.

KEY RESPONSIBILITIES: Operations & Administration
  • Oversee the firm’s daily operations, ensuring smooth and efficient workflows across all departments.
  • Manage vendor relationships, including technology platforms, office services and outsourced support functions.
  • Oversee compliance with legal and regulatory requirements related to business operations.
  • Identify cost-saving opportunities and operational efficiencies.
KEY RESPONSIBILITIES: Client & Team Management
  • Ensure an exceptional client experience by optimizing intake, onboarding and communication processes.
  • Support attorney and staff productivity by managing resources, technology and workflows.
  • Assist in hiring, training and onboarding new team members adopting a human resources operations standard.
  • Foster a positive and collaborative team culture.
  • Plan the annual firm get-together of our staff who are scattered across the country.
KEY RESPONSIBILITIES: Technology & Process Improvement
  • Identify and implement technology solutions to streamline firm operations and enhance client service.
  • Oversee case management software, document automation tools and CRM systems.
  • Analyze operational data to improve firm performance and client satisfaction.
KEY RESPONSIBILITIES: Business Growth & Strategic Planning
  • Work with leadership to brainstorm and execute growth strategies.
  • Assist with marketing and business development initiatives, including digital marketing efforts, client outreach and referral programs.
  • Monitor industry trends and recommend innovative solutions to keep the firm competitive.
Qualifications & Experience
  • Eight to ten years of experience in operations management, preferably in a professional services or legal environment.
  • Strong background in business administration, finance or law firm operations.
  • Proven ability to independently improve processes and to increase efficiency.
  • Experience managing budgets, financial reporting and billing systems.
  • Strong leadership skills with the ability to manage and motivate teams remotely.
  • Proficiency in law firm technology platforms (e.g., Clio).
  • Excellent communication, problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a remote work environment.
Why Join Us?
  • Remote flexibility – work from anywhere while contributing to a thriving legal practice. We are committed to a healthy work-life balance, and going to work for us means the flexibility to work from anywhere. We have one mandatory team Zoom call each week that lasts thirty to forty-five minutes.
  • Impact-driven work – help small business owners navigate legal complexities and succeed.
  • Growth opportunities – be a key leader in shaping the future of the firm.
  • Collaborative culture – work with a supportive team that values innovation and efficiency.
  • Benefits – we offer paid vacation time, health insurance, home office and business development reimbursement, 401(k) matching and bonuses.

If you are interested in working for a law firm that is on the lowest low end of the “law firm jerkiness” bell curve, we would like to have a discussion with you. You earn bonus points if you have experience helping a law firm grow from 5 to 15+ attorneys.

This position can be full-time or part-time. This job could be a very good fit for a stay-at-home parent or someone who has other family obligations where work can be done between obligations, in the middle of the night or whenever you can arrange a block of time. If you are interested, please email doug@bendlawgroup.com.